SHIPPING POLICY

Last updated: October 13, 2026

ORDER PROCESSING

Every Agathe Home order is prepared with care. Orders are processed once payment is confirmed; orders placed on weekends or public holidays are processed on the next business day.

DELIVERY TIME

Delivery times vary by product and destination. Most orders arrive within 6 to 14 days, and about 11 days on average. You will find the estimated delivery window for each piece on its product page.

Please note that these timeframes are estimates and may occasionally vary due to factors beyond our control, such as customs processing, carrier delays or peak seasons.

TRACKING

As soon as your order ships, you will receive an email with your tracking number so you can follow its journey to your door.

CARRIERS

We ship via USPS, UPS, FedEx, and DHL. The carrier used for your order will depend on your location and the product purchased. Once a package has been handed to the carrier, delivery timeframes are outside of our control, and we cannot be held responsible for delays caused by the carrier.

SHIPPING ISSUES

If anything is missing, damaged or incorrect in your order, please let us know within 7 days of delivery so we can make it right as quickly as possible. See our Return and Refund Policy for how we handle these cases.

For any question about your shipment, write to us at shipping@agathehome.com.

RETURNS AND REFUNDS

For returns, exchanges and refunds, please see our Return and Refund Policy.